Senior Living Communities

Family CareSpace provides senior living communities access to critical and multiple data that improves resident centered care, staff efficiency, increases the value of the care setting, reduces risk, and promotes family engagement. This was proven at an Assisted Living and Memory Care test site where the platform has been in production for over 5 years.

Key Features

Make accurate data driven decisions

FCS provides senior living communities with a fact-based foundation for making decisions such as staffing. The platform is able to pinpoint differences in actual vs. planned care as well as optimize staffing to reflect that. Empirical data give valuable insights to ensure staff productivity and costs are understood to operate as efficiently and effectively as possible.

Optimize operational health

Typical facility staff has said they spend 5% – 20%+ of a workday looking for team members, patients, false alerts, and key assets required to complete tasks. This information is easily accessed using Family CareSpace’s CareProvider (CPa) application on a mobile device. Reduce non-care time and increase the amount of time for care delivery and/or the ability to take on additional patients with the same staff. More care time with patients means better outcomes for all.

Give families confidence in your services

A community integrated with Family CareSpace can ensure the accountability of care provided. The Secure Family Portal allows families and friends to have a virtual connection with their loved one from anywhere in the world via the internet. This includes the location of the loved one in the community 24/7 and include precious updates from care staff of photos, videos, activity calendar, recordings, and text updates of the loved one. All content from the community is approved by the Community Administrator and is owned by the family.

Enable staff with better tools for faster alert response times

The mobile alerting technology can be configured around specific resident needs as well as community needs. Staff will know the exact location where help is needed and effectively handle the alert. No more pull cords required! Staff responding quickly to the mobile alerts are critical to the timely response and resolution of the alerts. Staff badges have alert buttons that create staff assist alerts which provide other staff members room-level specific location of where the staff assistance is needed. The mobile CareProvider App indicates location and alert resolution functionality. Bottom line, staff respond to alerts because they know they are not wild goose chases. Much can be said about effective alerting. We are blessed to have several years of input from care staff to make sure alerting is effective.

Contact tracing designed for senior living communities

Not all location technology is the same. Family CareSpace’s location technology is based on in-building location certainty, which is critical for actual contact tracing in senior communities. Many vendors use devices for contact tracing that are based on a location estimate that may be as much as a 50 foot circle around a person. In other words, that person may be somewhere within that 50ft circle, thus all people within that 50ft circle would need to be quarantined if that person was infected or suspected to be a carrier of the virus. Think about how many staff and residents are within a 50 foot diameter in communities. All would need to be quarantined to be safe. An accurate listing of who was in contact with whom at minimum room level is required for effective contact tracing. FCS sensors deliver the certainty of the location to ensure proper contact tracing occurs.

Handwash hygiene compliance for infectious disease control protocols

FCS has sensors that attach to popular hand washing dispensers. These sensors indicate who has used the dispenser and when. The Administrator Dashboard provides administrators with this information.

Administrator dashboard to manage overall operations and provide valuable insights

The administrator dashboard provides great information about overall operation of the system, as well as reports to determine if care plans and staffing levels need adjustments. For example, infectious disease protocol reports on how long housekeeping takes to clean certain areas ensure adherence to the protocols or show when not. Many other reports and custom reports can show contact tracing information, insights into care, staff, and overall operations. The Dashboard has easy to use functionality to add, edit, and remove users as well as receive data directly into the system from other sources like PointClickCare. The Administration Dashboard is all about helping the community manage operations better. Customized reports can be provided that are focused on community specific areas of interest.

Boost competitive edge

FCS differentiates your community more than ever in an increasingly complex and highly competitive senior living industry. From tools to reduce risk and increase the safety of residents and staff in a pandemic to providing attractive capabilities for families to have a loved one reside in your community, FCS delivers a powerful competitive edge.

What is a 20% increase in daily productivity worth to your community? Call now to speak with us on how quickly you can realize increases in productivity, and its effect on valuation and the bottomline.